Use Radical Transparency to your Advantage

In a recent blog post by Peter Diamandis, he speaks about the fact that an abundance of data is leading to “Radical Transparency”. This is a transparency that is essentially forced onto people due to the large number of sensors and internet connected devices that will be constantly monitoring everything. When one reads a blog like this there are a number of thoughts and differing thought streams that go through your head.

First there is the issue of privacy, Peter suggests that potentially privacy may become a thing of the past. Next there is the fact that with all this data it is possible to program what is shown around us and the question of brainwashing comes up. Interestingly due to the primitive parts of our brain we do tend to think about the negative consequences of these technology advancements. But what about the positive ones where we are for example able to reduce traffic accidents to zero, crime drops dramatically due to the fact that AI enabled drone cops will see what you are doing, fatalities from natural disasters is dramatically reduced due to early warning systems and potentially stopped altogether.

Technology is advancing rapidly and whilst we cannot be naive to the fact that there is potential for these technologies to be used negatively, the positive effects will outstrip the negative. Radical Transparency can in fact be used very successfully in your favour. If you are a manufacturing company that wants to ensure that your customers trust you then use technology to show them how you produce your products. A simple live stream of your factory floor is a simple way to do this. An online dashboard of safety or cleanliness metrics can imbue trust.

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Do not wait for radical transparency to be used as a tool against you it is time for you to be ahead of the curve and to show that your company can be trusted by being open to radical transparency. I have written previously about idea meritocracy and the need for radical transparency here. I also suggest watching Ray Dalio’s TED talk 

If you are unsure how to go about taking advantage of these exponential technologies and business models and culture then I highly recommend that you do a deep dive into the available online resources of books, podcasts, videos, courses and advisory services. I am being radically transparent now to say that together with ExO Works I can help you and your business to navigate this terrain in order to future proof your business.

It is important to realise that technology can be a great enabler for your business and your life. Whatever you do I ask that you embrace this and start learning!

Exponential Attributes: Algorithms

Algorithms is the third Attribute in the SCALE acronym. In Chapter 3 of Exponential Organizations you can read more about this and I suggest taking a look at the open source tool developed by the ExO Ecosystem.

The Wikipedia Article on Algorithms describes the following: An algorithm is an unambiguous specification of how to solve a class of problems. Algorithms can perform calculation, data processing and automated reasoning tasks. Essentially Algorithms are a way for an organisation to take data and turn it into valuable information. This process is now being augmented even further with machine learning and deep learning which is essentially giving algorithms the power to improve themselves.

programming-942487_1920.jpgThe wonderful thing about algorithms is that they take the data and make interpretations without any of the human bias and therefore have a great deal of power in improving efficiencies. remember that when starting out your algorithm may be in the form of a spreadsheet, but for maximum efficiency you want to automate as much as possible to avoid bias and error.

If you want to implement algorithms in your organisation you need to follow the following four steps:

  1. Gather Data: This can be from data sets, sensors, etc.
  2. Organise Data into a usable form. Often referred to as Extract, Transform and Load
  3. Apply the algorithm. There are online and open source tools to do this. Hadoop, Pivotal, DeepMind, Vicarious, SkyMind, etc.
  4. Expose the data: This is giving your data to potential partners to increase its usefulness.

If you want to run a truly exponential and scalable business then algorithms are another attribute that are pretty much a requirement to leverage sensors and devices, lower errors and provide an easy to upgrade system. Take some time to look at your organisation and the data that is produced or is available and how this data could be turned into valuable information and then make that happen.

Exponential Attributes: Community and Crowd

Community and Crowd

Community and Crowd (C&C) is the second Attribute in the SCALE acronym. In Chapter 3 of Exponential Organizations you can read more about this and I suggest taking a look at the open source tool developed by the ExO Ecosystem.

Side Note: You may be wondering why the ExO Ecosystem is making so much of the tools open source and available and this is because we all want to share this knowledge in line with out MTP’s which all revolve around making a massive impact on the planet and this will only be possible in an open and collaborative manner.

 

I believe that Community and Crowd is a fundamental attribute and do not believe that you can actually be an ExO if you do not leverage this attribute as part of your organisation.  As the diagram above shows, the community is everyone in the inner circles of core team, users, fans, partners, etc. and then the crowd is everyone else. You have to engage both and move people from crowd to community.  C&C is important as it increases loyalty; drives exponential growth; validates new ideas and learning; allows for agility and rapid implementation and amplifies ideation.

 

With regards to a community to can initially join a community and then grow out your own or start with your own. When joining another community it is vital that you are adding value to that community. In Exponential Organizations they outline three steps to building a community:

  1. Use your MTP to attract and engage early members
  2. Nurture the community
  3. Create a platform to automate peer-to-peer engagement

I would add a fourth step which is to make data driven decisions from what the community is sharing. The community needs to benefit all and make a difference, so being able to take the ideas and discussions from the community and implement action in a data driven way is essential.

 

The crowd is consists of people outside of the core and is much larger than the community. The crowd can be used in creativity and innovation, validation as well as for funding.

How do you believe you can use the power of the Crowd?

Exponential Attributes: Staff on Demand

The first External attribute is the S of SCALE which stands for Staff on Demand. If you want to embrace this attribute I suggest taking a look at this great open source tool developed by the ExO Ecosystem and the Growth Institute. You can also read Chapter 3 of Exponential Organisations.

Staff on Demand (SoD) refers to people who work for you when required.  SoD is about leveraging the talent of people that do not work for you full time. This is not traditional outsourcing but rather leveraging talents that you do not require in house.  This allows your organisation to be flexible and to grow at pace with adaptability and agility.

No Matter Who You Are, Most Of The Smartest People Work For Someone Else

Bill Joy

Staff on demand can range from one off and specific job functions through to vital to the business model. Airbnb and Uber’s business models are built on SoD. You do not have to use SoD to this level in order to benefit from it.

There are a number of online tools and platforms that you can use to leverage skills outside of your organisation. I suggest that you do some googling for the skill that you require and you will find everything from Accounting to Coding and Design to maintenance. Some well known examples include Upwork, Top Coder, Kaggle, 99 Designs, Fiverr, Task Rabbit,  Roamler, M4Jam. You can also use tools like craigslist or gumtree to find people.

Some important things to take into account when using SoD:

  • Be very specific with regards to the requirements of the task in order to receive the outcome that you want.
  • Ensure that you have an awesome MTP that will attract the best talent
  • Build your community and attract SoD from within your community
  • Ensure that you have “knowledge capture” built in to your SoD in order to not lose any insights. Having good interfaces can help with this!
  • Experiment first and then scale

If you found this interesting or helpful then share it and leave a comment!

Exponential Attributes: MTP

A Massive Transformative Purpose is essential for an organisation that wants to exponential, in fact I believe that it is vital for an organisation to thrive in the 21st century. Am MTP is more than a vision or a mission it is an aspirational statement that captures the hearts and minds of the people inside the organisation as well as the community that surrounds the organisation. This can be seen as the higher purpose of the organisation. Remember it is transformational and not transactional.

MTP's

A powerful MTP has the Power of Pull, it creates a culture that people want to belong to and be a part of. A strong MTP is therefore beneficial when recruiting and retaining talent. In addition a powerful MTP results in an external impact focus rather than an internal politics focus and therefore results in a more productive organisation. A great MTP can have first mover advantage, as it is written in Exponential Organisations it is difficult for another company to come up against Google’s MTP and say well we are going to organise the worlds information just better.

The Purpose in MTP is vital and two why questions are described in the book as critical:

  • Why do this work?
  • Why does this organisation exist?

I highly recommend watching Simon Sinek’s Start with Why TED talk!

MTP Believe

Developing an MTP

Key questions to ask when creating an MTP (Founders):

  • What do we really care about? Why? Why do you exist?
  • What is our company’s purpose on this earth (and beyond)?
  • What is the biggest problem I could solve?
  • What does the world hunger for? Why?  
  • What would we do if I could never fail? Why?
  • What would we do if we received a billion dollars today?  Why?

Because the team who wrote Exponential Organisations and the ExO Foundation want to migrate the world to abundance they and the community around us have developed a tool to help you develop your MTP, find it here.

Now take the steps to developing an MTP. If you need some help along the way then let me know!